Policies

The Feel Good Place’s Privacy Statement, Shipping and Return Policy – Effective Date February 2nd, 2013

The Feel Good Place’s has created this privacy statement in order to demonstrate our firm commitment to your privacy and security. This document describes The Feel Good Place’s practices with respect to the collection of user information from this Web site. This document only applies to the The Feel Good Place’s site www.feelgoodplace.org. We have taken extra steps to make sure your online shopping experience is the best and is safe and secure.

As a visitor to The Feel Good Place’s web site, www.feelgoodplace.org, you have the right to understand our information privacy practices prior to providing The Feel Good Place with any of your personal information (Personal information includes information that can be linked to a specific individual, such as name, address, phone number, or e-mail address).

 

What information we collect
The Feel Good Place only collects personal information that you voluntarily provide to us.

How we use your information
The Feel Good Place uses your personal information only for the purpose of responding to and fulfilling your requests for The Feel Good Place products and services , and to provide online display advertising tailored to your interests. We may also contact you regarding product and/or services sales or promotions.

Who we share your information with for direct mail
We only have access to or collect information that you voluntarily give us. We will not share, sell or rent this information to anyone.

How you can control the use of your information
The Feel Good Place provides you with the choice and control over the collection and use of your personal information, as well as a means of updating and correcting any personal information stored in your customer profile. This can be completed by requesting changes or deletions through the email address or phone number provide on our website, or through your own account management.

How you can decide what marketing communications you’ll receive
The Feel Good Place may contact you regarding product and/or services sales or promotions. If you wish not to be contacted by our promotional-mail services please contact us through the phone number or email address provided on the website and request to be removed.  In this case, we will only send you e-mails that relate to the purchases you have made from The Feel Good Place.

How we protect your information
To ensure the confidentiality of your personal information, The Feel Good Place uses leading security technology and procedures which are reviewed regularly by our Security Team. 

By providing you with this Privacy Statement, The Feel Good Place is pledging our continued commitment to protecting the information you provide to us. The Feel Good Place regularly examines our information privacy practices to determine whether we are adhering to the disclosures about the collection, use, sharing, and protection of your personal information made in this privacy statement.

Privacy Statement
This privacy Statement discloses the information privacy practices for The Feel Good Place’s website, www.feelgoodplace.org.

Information collected about you
The Feel Good Place collects personal information about you that you specifically and voluntarily provide. Personal information includes information that can identify you as a specific individual, such as your name, phone number, or e-mail address. Although you are not required to register at The Feel Good Place in order to purchase, your personal information is needed in order to process and fulfill your order requests. Many areas of The Feel Good Place can be accessed without providing any personal information.

On all The Feel Good Place pages that collect personal information, we specifically describe what information is required in order to provide you with the product and/or services or service you have requested.

The Feel Good Place collects personal information when you:

Registration Information
The Feel Good Place collects your e-mail address and password when you register at our web site.

User Profile Information
The Feel Good Place collects the full name, address, city, state, zip, country, e-mail address, shipping information and credit card information. This information is stored in the Account area of The Feel Good Place.

Purchases
The Feel Good Place collects the billing address of the credit card that is used to make a purchase. We will also collect credit card information, including card number, card type, cardholder name, and expiration date, in order to bill you for your purchases through feelgoodplace.org.

 

Surveys and Contests Information
We welcome feedback and offer visitors the opportunity to participate in surveys or to rate our products. Information collected by The Feel Good Place when you participate in a survey or rate a product and/or services may include your full name, e-mail address, and street address.

Contacting The Feel Good Place
The Feel Good Place collects personal information such as your full name, zip code, e-mail address, and/or contact number whenever you submit a question or suggestion, or request assistance with viewing your account, logging on to The Feel Good Place, accessing your account or purchasing a product.

Responses to your questions or suggestions
We will use your e-mail address or telephone number to respond when you submit a question or suggestion, or request assistance logging on to your The Feel Good Place account.

Credit Card Guarantee

Your credit card is protected whenever you make a purchase through The Feel Good Place, Inc. If any unauthorized charges appear on your credit card statement from The Feel Good Place within 12 months of your last transaction with us, report this fraud to your credit card provider and contact us immediately by calling 303-642-5886 or e-mail us. Most credit card companies cover all charges resulting from credit card fraud, or may limit your responsibility to $50, the maximum allowed under the Fair Credit Billing Act. The Feel Good Place is committed to making sure you’re covered.

Sharing your information

The Feel Good Place will not share your information with any person, entity or third party company

Our legal obligations
The Feel Good Place may disclose information against someone who poses a threat to The Feel Good Place’s interests (such as customer fraud) or whose activities could bring harm to others.

Control access to your information

The Feel Good Place believes that site visitors should have control over the collection and use of their personal information. You have access to your information in the following areas of feelgoodplace.org:

Your Account 
The Account page on The Feel Good Place allows registered visitors to view and change their account settings. The e-mail settings option lets you change your e-mail address. You can change your shipping information from your account profile; update your name, phone numbers, and credit card information associated with your profile.

You can also close your feelgoodplace.org account by calling
303-642-5886

Communications from The Feel Good Place

You will receive communications from The Feel Good Place when you:

  • Request a forgotten password on your account
  • Make a purchase
  • Elect to receive special promotional marketing communications
  • Contact us with questions/suggestions

Request a forgotten password on your account
When you request your password, we will send your password via e-mail. All you need to enter is your e-mail address.

Make a purchase
Each time you make a purchase through The Feel Good Place you will receive confirmation of your new purchase via e-mail.

Request customer support or submit questions/suggestions
When you request assistance with viewing your account, logging on to the feelgoodplace.org web site, or accessing your account, we will respond to you via e-mail or telephone.

Protecting your information

We want our site visitors to feel confident about using The Feel Good Place to make a purchase, so we are committed to protecting the information we collect. The Feel Good Place has implemented a security program to keep information that is stored in our systems protected from unauthorized access. Currently, The Feel Good Place only stores the information you provide when registering at The Feel Good Place.

Our systems are configured with data encryption, or scrambling, technologies, and industry-standard firewalls. When you send personal information to The Feel Good Place over the Internet, your data is protected by Secure Socket Layer (SSL) technology to ensure safe transmission.

To verify the security of our site, look at our URL in your browser window. The letter “s” added to the “http” indicates that SSL is in effect. If you are using Netscape Navigator 3.0 or earlier, the broken key symbol in the lower-left corner of the browser window becomes solid when you are in secure mode. In Netscape Communicator 4.0 and 4.5, the open padlock symbol in the corner changes to closed in secure mode. In Internet Explorer 4.0, a closed padlock appears in the corner when you are in secure mode. Also, in many cases, your browser will warn you if you are about to send information via a site that is not secure.

Changes to the Privacy Statement

The Feel Good Place, Inc reserves the right to modify or amend this Privacy Statement at any time and for any reason. If there are material changes to this statement or in how The Feel Good Place, Inc will use your personal information, The Feel Good Place, Inc will prominently post such changes prior to implementing the change.

Regardless of later updates, we will abide by the information privacy practices described in the Privacy Statement posted at the time you provided us with your information.

If you have questions about our Privacy Statement, please e-mail us.

Contacting The Feel Good Place

We want to make sure you have control over your online experience as a The Feel Good Place customer, from purchasing product and/or services to protecting your personal information. If you have any questions or concerns, please call us at 303-642-5886 or email at info@feelgoodplace.org

Shipping Policy

The Feel Good Place, Inc provides services directed toward learning, there typically isn’t any shipping associated with the purchase of a service.  If there is, the product and/or services will, will be shipped within 48 hours of the receipt of your order unless otherwise communicated to you by us, or you have communicated a specific a target delivery date or date range.  Specific target delivery dates or date ranges may require additional posting.

Return Policy

Your satisfaction and happiness is important to us.  If, after attending one (1) day of class or within the first scheduled break of a workshop, you are not satisfied with our product and/or services or service, you are entitled to a full refund. Please contact us at 303-642-5886 or info@feelgoodplace.org to begin processing.